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VERY URGENT - BTEC Staking Button Unresponsive and Unwanted Smart Wallet Transfer – Alexandra (061.000.000.001)
NewBric Zaldivar <bric.zaldivar@booster.eco>
From
Bric Zaldivar <bric.zaldivar@booster.eco>
Received
July 14, 2026 at 3:25 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAJvN2UlAAA=
Email Body
Hi Team,
Please urgently investigate two BTEC-related issues affecting the following user:
Username: alexandra
User ID: 061.000.000.001
Ticket Number: 1846191503
1. Unable to Stake 36,000 BTEC
Alexandra attempted to stake 36,000 BTEC tokens. However