Today
Command Center
Back to Inbox
Re: Request for Guidance – Unified Customer Service Communication Platform and Automated Integration
NewDavid C <david@sunsoftny.com>
From
David C <david@sunsoftny.com>
Received
October 22, 2026 at 8:33 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKyJ9FyAAA=
Email Body
Hi Raul,
Thank you for setting out the requirements clearly. We understand that you need one company number(Unified) for regular calls, SMS, WhatsApp messaging and WhatsApp voice calls with multiple specialists working through a shared workspace and co