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Re: [Sun Soft Inc] Re: URGENT – Ticket: 1591647788 – steveai – Paid AI Companion Pro purchase not reflected in app

New

Bric Zaldivar <bric.zaldivar@booster.eco>

From

Bric Zaldivar <bric.zaldivar@booster.eco>

Received

October 18, 2026 at 12:35 AM

Status

New

Source

Outlook

Outlook Message ID

AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKuuusIAAA=

Email Body

Hi Sunsoft team, Thank you for correcting Stephen’s Pro plan. He reports that the avatars now load, but the microphone does not work, preventing interaction. Repeated attempts and logging out and back in have not resolved it. Username: steveai Account