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Ticket: 1908441278 – User: Kung – ID: 011.000.000.116 – Unable to stake $1,000 BTEC purchase due to smart wallet signing error
NewJose Genovese <jose.genovese@booster.eco>
From
Jose Genovese <jose.genovese@booster.eco>
Received
October 2, 2026 at 5:30 PM
Status
New
Source
Outlook
Outlook Message ID
AAMkADZmYWZmMDI4LWNjZGQtNGE0OC04MzUzLWU4NjE3OTRiMTAyZABGAAAAAAAaZwsqkIRBTKN_yUpq0-ykBwCTD6QHFFH1T7UILUFHLA07AAAAAAEMAACTD6QHFFH1T7UILUFHLA07AAKk0urHAAA=
Email Body
Hi Team,
Please check the following case:
* Username: Kung
* ID: 011.000.000.116
* Ticket Number: 1908441278
* Issue Summary: The user is unable to stake their recent $1,000 BTEC token purchase due to a recurring wallet signature er